Privacy Policy
This privacy notice explains how Acorncamps uses any personal data – information – that we collect about you when you use this website, apply to volunteer on a camp, provide a reference, make a donation or ask to receive a newsletter.
1. Your personal data – what is it?
“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address). Identification can be by the information alone or in conjunction with any other information. The processing of personal data is governed by the Data Protection Bill/Act 2018 the General Data Protection Regulation 2016/679 (the “GDPR”) and other legislation relating to personal data and rights such as the Human Rights Act 1998.2. Who are we?
Acorn is the working name for Acorn Hungary Trust. The trust is both a charity (number 1127958) and a company limited by guarantee (number 6166793), both registered in England. We promise to respect any personal data that you share with us or that we otherwise get (as described in this privacy notice). We promise to keep it safe. We always aim to be clear when collecting your data how it will be used and never to do anything you would not reasonably expect. The Managing Director is the Data Protection Lead for your data (contact details below) and is responsible for how your personal information is processed and for what purposes. If you have any queries relating to this policy, please contact us.3. Where and how do we collect your information?
The vast majority of information we process is what you give to us, for example when:- you apply to be a student on Acorn Bibliai Képzés (Acorn Bible Training);
- you apply to be a volunteer on our camps;
- you sign up to receive information about Acorn via newsletters or email
- you donate to support us in our work.
4. What information do we collect and how do we use it?
The nature of the information and processing depends on the purpose for collecting it and the nature of your relationship with us. Applying for Acorn Bibliai Képzés (Acorn Bible Training) Your Name, contact details, the church you attend, academic/professional qualifications, safeguarding information. This enables Acorn to provide a voluntary service for the benefit of the public as specified in Acorn Hungary Trust deed, which includes training events and camps. Safeguarding information – DBS / Erkölcsi Bizonyítvány (E.B. – Certificate of Good Character) ABK students who hold youth groups with teenagers and any volunteers on camps are required to complete a DBS / E.B. Acorn must carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with UK best safeguarding practice, with the aim of ensuring that all children and adults-at-risk are provided with safe environments; this includes carrying out reference checks, and criminal referencing. Donating to support our work / payment for ABK and other Acorn-related events Your name, email address, bank account number, payment card number, and payment/transaction identifier. This enables the processing of requests & donations (including Gift Aid information), maintains our own accounts and records, provides a personalised service (e.g. emails), and enables Acorn to keep records of the relationship, e.g. questions you’ve asked or complaints you’ve made. Receiving news/prayer information about Acorn You give us your name and email/postal address when you sign up to receive information about news, events, activities and resources relating to Acorn Hungary Trust. Marketing Requests You give us your consent to contact you about other information relating to Acorn that may be of interest to you, and that help fundraise or promote the interests of Acorn Hungary Trust and its activities. Acorn may also seek your views or comments and notify you of changes to our services, events and role holders. Website usage information This is collected using cookies. Information about what cookies are and what we do with the information we collect can be found in our cookies policy.5. How long do we keep your information for?
We hold your information for only as long as necessary for the purpose needed. ‘For only as long as necessary’ varies according to the nature of the information. For example, if you have declared gift aid, HMRC require us to store your declaration, name and address for seven years. Further details are contained in our retention policy, a copy of which is available on request by email to us [see contact details in section 13 of this privacy policy].6. What is the legal basis for processing your personal information?
- Most of our data is collected and processed because it is necessary for our legitimate interests. These include provision of mission weeks, training events and communication connected to our activities. We will always take into account your interests, rights and freedoms.
- Some of our processing is necessary to ensure we meet government requirements. For example, we are required to seek DBS checks on all our staff and volunteers in the interests of safeguarding young people and adults, and to publish certain amalgamated data in our annual accounts.
- We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in order to provide you with a mentor as part of the ABK training.
- Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use, for example when sending communication about Acorn and its activities to supporters. Consent in these circumstances can be withdrawn at any time by following the steps outlined below, see Section 9 – Your Choices/Rights.
7. How do we keep your information secure?
Acorn comply with their obligations under the “GDPR” by keeping personal information up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of information; by protecting personal information from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.8. Sharing your personal information
We will not sell your data. We will not share your data for marketing purposes unless you have actively consented to this. However, in some circumstances we may need to share your details with a third party for processing. For example, we may use a third party to process your personal details if we need to send your data to a mailing house in order to fulfil a postal mailing to you, this could include sending you a letter about your support to Acorn. We currently use MailChimp to send out some emails: please note that your personal data will be treated in accordance with this privacy policy as well as that of MailChimp which can be found here. Similarly, MailChimp may place and use cookies in accordance with its cookie policy. We also store personal information on Google Drive (see Privacy Policies by clicking on their name)9. Your choices and your personal information
Preferences: If you want to change what we send you, or how we contact you, just let us know – e.g. you can tell us you no longer want news or ask us to contact you by email rather than post. See all contact details at the end of this document (section 15) At any time you can:- Access information we hold on you You may contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will endeavour to respond within one month.
- Correct and update the information we hold on you If the information we hold on you is out of date, incomplete or incorrect, it is helpful if you can inform us and your data will be updated.
- Request that your information be erased If you no longer wish to be contacted for marketing purposes you have the right to opt out at any time. If you feel that we should no longer be using your information or that we are illegally using your data, you can request that we erase the information we hold. When we receive your request we will confirm whether the information has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose/s).
- Limit the processing of your information You have the right to request that we limit or stop processing your data. Upon receiving the request we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.
- Request that the information we have about you be transferred to another controller (data portability) We will comply with your request, where it is feasible to do so, within one month of receiving your request.
- Withdraw your consent to the processing of data to which consent was sought You can withdraw your consent easily by telephone (with confirmation in writing), email, or by post (see Data Protection Lead contact details below).
- Disagree with our reasons for keeping and using your personal data E.g. where we have said we have a legitimate reason for processing it
- Lodge a complaint with the Information Commissioner’s Office (See link in Section 10)